Customer Support & FAQs

We understand there are many questions you may have! If you don't see what you are looking for please e-mail us at [email protected] You may also text or call 785-238-2050

1 Buying Department
1.1 Details
  • We do our best to be available to buy these days: Monday-Thursday 1-5:30.
    • If you wish to be certain beforehand call 785-238-2050. Ask if a buyer is available today.
  • A Government Issued ID is required
  • This service and pricing is only available in person
  • All sellers will be documented with Leads Online in accordance to Junction City Ordinance No. G-1221
  • We buy new and used military gear, clothing, outerwear, boots, storage totes, backpacks and more
  • Bring your extra items and we'll be glad to look through them with you
  • Anything we are interested in, we pay cash
2 Sewing, Name Tapes & Alterations
2.1 Details
  • We work diligently to keep our turnaround to a minimum. While our goal is by end of next working day, certain requests may take longer. (1-3 days normal for OCP's, Rucksacks, Name Tapes & Gear Tags)
  • Work orders may require extra time depending on level of work needed and the current demand when ordered.
    • For Dress Uniforms we suggest placing your order 2-3 weeks prior to any deadline as many others may be working on the same deadline and your needs may require multiple processes to complete.
    • Dry Cleaning is an option too, adds approximately 1 week. (2-4 weeks if also sewing)
  • Name tapes are made available by the end of the following weekday.
  • ID Tags can be made on-the-spot in a few minutes! Order online, 1 day in advance
  • We offer services on: Daily Uniforms, Cat Eye Helmet Bands, Assault Packs, Rucksacks, Hydration Bags, Dress Uniforms, Service Pants, Scouts Items, Leather Vests and so much more.
  • Embroidered: Name Tapes, Gear Tags, Some special orders too!
3 Discounts
3.1 Details
  • Although we do not offer discounts, we offer the same price to everyone.
  • You may sign up for rewards, Up to 5% Back in-store purchases, some exclusives too!
  • Rewards are available in-store and online!
  • Limitations apply, only available to individuals.
4 Exchanges & Returns
4.1 Details

Online Returns

  • Returns must be authorized within 30 days of purchase, prior to shipping the item(s) back to our location.
  • Buyer is responsible for return shipping.
  • Item(s) must be in original condition.
  • Shipping is not refundable.
  • Customized items cannot be returned.
  • Reach out to us at [email protected] or call (785) 238-2050 to begin this process.

In-Store Exchanges

  • Items purchased in-store or by parking lot pickup are not accepted for refund yet may be exchanged.
  • With receipt, purchases may be exchanged in original condition. Excludes customized items.
  • Within 30 days of purchase, items may be exchanged or put on account for use at a later time.
5 UPS Access Point
5.1 Details
  • A UPS Access Point is a location to Drop Off Pre-Labeled, Pre-Boxed Shipments and Pick Up Missed Deliveries.
  • Often Missed Deliveries are available for Pick-Up the following weekday around 4pm
  • Unfortunately a QR Code will not work for a drop-off
    • In order to utilize a QR Code you will need to visit "The UPS Store" in the Manhattan Westloop Plaza.
  • If you would like to make a new shipment, purchase boxes/packing materials/postage, rent a PO Box or send a fax, head on over to Box N Ship at 112 N Washington Street Junction City Kansas
6 Hours of Operation
6.1 Upcoming Closed Days

Monday, May 27th, 2024 - Memorial Day

6.2 Open Hours

Standard Hours of Operation are:

9am-6pm Monday-Friday

Open until 7pm Thursdays

10am-4pm Saturdays


Dedicated Buying Hours are:

12-6pm Monday-Friday